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Courses Offered |
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Safety Management System (SMS) |
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Improve safety performance by applying the fundamentals of SMS within your organization. Get past the barriers of independent departments to an integrated system. This two-day course gives you both the understanding and the documented tools to get working for change immediately. Who should attend - Any individuals who will be actively involved in the organization's Safety Management System (safety program). Individuals with previous experience and those with no knowledge in safety management will find this course useful for the formation or expansion of safety programs within their organizations. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide guidance for setting up a system within their organization. A memory stick with the course presentation contents, reference material and samples is included. Additionally upon successful completion of the course a certificate will be issued. Important Details - Although this course covers the Transport Canada SMS regulatory requirements the content is global in nature, participants from other nations and industries have found the material useful. Although you could always hire a consultant to write your SMS upon completion of this course you should be able to “do it yourself”. As with all our courses you are invited to phone/email us afterwards for follow-up support with any questions that arise when you get back to your office. For Aviation attendees the course material will prepare you fully to create the SMS program in accordance with the Transport Canada regulations. The program has been updated with the latest information from Transport Canada's regulatory changes and their plans involving "Flight 2010." (NOTE: This course will qualify participants to meet the training and knowledge requirements of a CASO in accordance with Transport Canada regulations.) Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch on both days is included. Cost – $1,150.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Quality Assurance (QA) |
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This intensive two-day course will ensure that participants have a solid understanding of the differences between Quality Assurance and Auditing and the ability to return to their organizations and set up Quality Assurance or Auditing programs or to improve those already in place. Who should attend - Any individuals who will be actively involved in the organization's Safety Management System (safety program) or Auditing or Quality Assurance responsibilities. Individuals with previous experience and those with no knowledge in Quality Assurance or Auditing will find this course useful for the formation or expansion of QA or Auditing programs within their organizations. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide guidance for setting up or improving a Quality Assurance System within their organization. Additionally upon successful completion of the course a certificate will be issued. Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the class room at all times, continental breakfast and lunch on both days is included. Cost – $1,150.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Company Resource Management (CRM) |
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Walk across the busy street, or walk over the provided safety overpass – which way would YOU choose? – No matter how “hi-tech” it gets, there are always people involved. Company Resource Management (Human Factors Course for All Personnel). A single day course designed for reducing loss in the workplace caused by human input. This basic course is followed by an optional two-day intensive Train the Trainer program enabling the participants to return to their company prepared to teach the material in their own organization. Who should attend – CRM is suitable for ALL Personnel, front line through senior management. Anyone who wants to learn how to avoid some errors, and to fix others quicker should attend. NOTE: For aviation attendees this day covers all the human factors training components required by Transport Canada (or recommended by ICAO) for crewmembers and for Human Factors training of all employees under the new SMS legislation.
Subjects that will be reviewed are:
What you get – Participants will receive a summary handout of the concepts covered within the class. Upon successful completion of the course a certificate will be issued. Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $195.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Company Resource Management - Train The Trainer (CRM - TT) |
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CRM - Train The Trainer (The one-day CRM is a pre-requisite for this course) In these two days we focus on the ways to motivate the participants/students attending human factors courses. Trainers leave with material to deliver a human factors course within their organization and the tools to adapt the material specific to their work. A trainer who has completed the three-day program would meet requirements for specific human factors training. Who should attend – Any facilitator who would like to add human factors training to the delivery of any operational or safety oriented material they currently teach. Any individual who wants to improve their teaching and facilitating skills (remember the pros in sports go to basic training every year!). Whether you have been teaching for years or are new at the podium we guarantee some new information and techniques as well as some brush-ups. There will be a limit to the number of participants to ensure quality discussion.
Subjects that will be reviewed are:
What you get – Participants will receive a HUGE binder of the class material on day one with instructor notes for teaching the material. A reference binder with teaching techniques and tip and a memory stick with the complete presentation in a format permitting use as is or editing to tailor to the organizational needs. Additionally upon successful completion of the course a certificate will be issued. Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included on both days. Cost – $1,150.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Emergency Response
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In a crisis it is true that everyone wants to help. Learn how to harness that energy to protect all assets – human, physical, financial, and the reputation of the organization. Take all days of this program or those that you feel your organization most needs. If all five days are taken a discount will apply. In this briefing session senior managers will be given the opportunity to review the key ingredients in a successful Business Continuity Plan and be in a better position to assess the potential gaps in their organization’s ability to respond. Who should attend – Individuals responsible for senior management decisions of the organization or those responsible for the business continuity plan of their organization. This session allows participants to deepen their understanding of the critical nature of response planning and do a gap analysis of their organization’s readiness. What you get – Participants will receive a consolidated reference binder with the key ingredients for business continuity. Additionally a memory stick with the electronic version of a gap analysis will be provided.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water and snacks will be provided in the classroom at all times, lunch is included. Cost – $350.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Emergency Response
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In this one-day session the structure and planning for a complete business continuity plan will be covered. This course will ensure that the individual has basic knowledge as well as specific detail to build or enhance the overall plan in detailed areas. Who should attend – Individuals who are responsible in whole or in part for the formulation and or maintenance of the organization’s business continuity/emergency response plan. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide structure for the corporate business continuity/emergency response plan. A memory stick with sample forms and guidelines is included. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, a networking continental breakfast and lunch is included. Cost – $750.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque)
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Emergency Response
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The best leaders know they aren’t the smartest people in the room on all subjects, but they know how to get the best out of everyone. All people are different, utilize their strengths and support their weaknesses when it matters most – in Crisis. Who should attend – Individuals who will lead, or have lead groups during an emergency or crisis. Remember that “followers” all play leadership roles as well and may find useful information in this material. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide guidance for leadership, command and decision-making in crisis. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $750.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Emergency Response
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Get rid of the “good student” mentality where you sit quietly waiting to be graded. Learn to tell your side of the story in a truthful, sincere way. Learn to “Key Message” and build bridges and get to the safe topic areas. Who should attend – Individuals who may appear before the camera or be interviewed for any media source in a crisis situation. Personnel who are involved in building the company media background information for crisis response. NOTE: There will be a very small number of participants to ensure quality discussion and to give time for on-camera work. Participants will be given time on camera with individual feedback. What you get – Participants will receive a consolidated reference binder of class material that will provide tips for media handling and key message building. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $950.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Emergency Response
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In today’s instant electronic world one person can tell millions. Make sure that the story they have to tell is one of concern and caring, not of a faceless corporation with no heart. In this single day course the basics of company “caregiving” – support for those directly impacted by a catastrophe (internal and external to the company) – will be covered. This critical area is the difference between success and failure of a plan, your company will be forgiven for the accident but not for your actions afterwards if they fail to support the people harmed. Who should attend – Individuals who are responsible in whole or in part for the human aspects of the business continuity plan or those responsible overall. Personnel from Human Resources will want to attend this course to determine the fit of these concepts with in house support systems such as EAP (Employee Assistance Programs). There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will give background theory and practical techniques for dealing with individuals in crisis situations. Sample forms and guidelines are included in the material. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $750.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Change Management (CHA) |
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Some change is good; some is bad. In today’s fast paced world not knowing the difference and either being afraid to implement change or implementing change incorrectly can be catastrophic. In this action packed single day course learn the GOOD, the BAD, and the UGLY about resistance to change. Learn how to utilize the resistance to make change rapidly on both small and large-scale projects. Who should attend – Individuals responsible for implementing change within a department or an organization. If you will be adding a new program within the next few years you need to make plans, this course gives you the tools to map out the course of the change. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide guidance for planning change. A memory stick with relevant planning tools will be given to each individual. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $750.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Beyond Motivating
Safety
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Getting your workforce to embrace a new safety practice takes commitment at all levels. It means moving BEYOND traditional education and supervision. In this two-day workshop be prepared to roll up your sleeves and take practical issues within the participants’ worksites and plan a behavioural science approach to long-term value driven change. Who should attend – Safety officers, safety managers, supervisors, union or workplace representatives from all industries. If you want to see real improvements in core behaviours this course is the one for you. There will be a limit to the number of participants to ensure quality discussion. What you get – Participants will receive a consolidated reference binder of class material that will provide theory and tools for core behavioural change. A memory stick with reference material and forms will also be provided. Upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $1,150.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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Conflict Resolution & Security Loss Prevention (RES) |
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Get out of the “blame game” with this single day course and find productive ways to resolve conflict in its early stages. Learn that conflict is GREAT (it is unresolved conflict that is dangerous). Give yourself or your employees a fighting chance to learn protection skills through the continuum of conflict. From small (but production detrimental) arguments up to and including physical threats to person and property. Who should attend – Anyone who has ever had to deal with conflict and found they didn’t like the outcome. Individuals who are responsible for the safety and security of staff who may be in situations where little official help is available immediately. This course is useful in building programs to protect employees. There will be a limit to the number of participants to ensure adequate time for physical participation. What you get – Participants will receive a consolidated reference binder of class material that will remind them of the skills for conflict resolution and build programs for the reduction of security risk in their organization. Additionally upon successful completion of the course a certificate will be issued.
Subjects that will be reviewed are:
Logistics - Tea/coffee/juice/water will be provided in the classroom at all times, continental breakfast and lunch is included. Cost – $750.00 plus GST per person (attendance can be confirmed with Visa, MasterCard, money order or company cheque) |
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